COVID-19 Updates

Services & Operations

Changes to Campus Services


Campus is currently closed to the general public. All buildings are kept locked 24/7, but the following facilities have restricted access:

  • University Hall (University Avenue entrance)
  • Safety and Security Office (Highland Avenue entrance)
  • Wheelock Dining Hall (for students remaining in residence and employees whose duties require them to be on-site).
  • Campus Bookstore (open weekdays from 10 a.m. - 2 p.m. for safe book return, Wheelock Hall entrance. It continues to process online orders and they are being shipped for free within Canada.)
  • Beveridge Arts Centre, Technology Services (Main Street entrance. Hardware repair only by appointment)
  • Residence Buildings are under new restrictions as of March 23, 2020.
  • Woodland Trails are now open, with social distancing measures required. The KC Irving Centre, Harriet Irving Botanical Gardens, and Acadia Community Farm remain closed.

As of March 18, 2020, employees were advised to work from home as soon as possible and practical, once they had Dean and Executive Director approval. Students who remain on campus will continue to have access to services, though modified and limited.

  • Physical Plant

  • Residence Life Access Control (Call or email. No drop-in service)

  • The Registrar's Office is accepting phone, email and online (HUB requests) for support and information. Staff will be onsite Tuesdays and Thursdays only, and requests for emergency service and official documents are by appointment only. The primary and preferred means for responses and issuing of documents will be electronically. Please email registrar@acadiau.ca, or submit a HUB request.

  • Technology Services is not open for drop-in help but is accepting online requests for support weekdays from from 8:30 am – 4:30 pm for the duration of the Temporary Work from Home period. For the fastest support, please enter a ticket in HUB Service Portal at hub.acadiau.ca. If you have issues with HUB access, you may also send an email to helpdesk@acadiau.ca. If you require assistance with a computer or device, an appointment will be necessary. This can be organized via the HUB Service Portal.

  • The Library itself is closed to visitors, but its services have gone online:

    The loan period for all Acadia/Novanet checked out materials has been extended until September 30, 2020. Overdue notices will not be generated. Acadia will no longer charge fines for overdue items, except for high-demand items such as materials on course reserve.

    During the current campus closure, you can arrange for contactless pickup at the library, or books can be sent out to all faculty, staff, and students by mail and a postage paid return label will be included. It is also possible for library staff to scan and email book chapters and journal articles in accordance with Canadian copyright legislation. These services are free and are subject to staff availability and access to the building. Contact access-circ@acadiau.ca to place your request or visit the library policies for more information.

  • Accessible Learning is offering support via email and online means.  

  • The Wong International Centre is closed, but will provide workshops and other programming online. Staff are available online to provide assistance with immigration documents, taxes, and other questions.

  • Acadia Post Office continues its regular operations with modifications. (Call or email. No drop-in service.)

  • Printshop (Email requests. No drop-in service). Pick up will be arranged at Acadia’s Post Office.

  • Switchboard will provide automatic options for connection to departments.
A student and staff member confer at the Technology Services Help Desk.

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