BUSI 2513 N1

Operations Management

A general management approach to the fundamental aspects of manufacturing and service operations. Decision making in the areas of process selection, capacity analysis, layout, planning and scheduling, job design, quality and inventory control.

Instructor:  Paul Callaghan
Prerequisites:
Econ 1013, 1023 and 2613, Math 1613 or 1013 each with a C- or better and Busi 2013 as a corequisite
Course Type: Online; Continuous-intake. Register anytime and learn at your own pace


The study of Operations Management is about understanding how best to manage the core value-added activities of an organization, activities referred to by a number of names: production, operations, processes, or just plain "work." In this course, you'll explore Operations Management concepts, strategies, and decision making processes.

Topic areas include:

  • Process design and analysis
  • Quality management
  • Inventory management
  • Just-in-time (JIT) and lean production
  • Job and staff scheduling 


Through this course, you'll develop an understanding of the decisions that operations managers have to deal with in both manufacturing and service organizations, as well as the tools, concepts, and techniques that apply to these decisions.